Active Incident

Updated a few seconds ago

Canada Post Scheduled Maintenance – June 30 to July 2Partial Service Disruption

Incident Status

Partial Service Disruption

Components

3rd Party Integrations

Locations

Loop


June 30, 2025 6:02PM EDT
[Monitoring] Scheduled maintenance is currently in progress. We are monitoring for impact and will provide updates as necessary.

June 30, 2025 10:08AM EDT
[Identified] Canada Post has announced scheduled system maintenance starting Monday, June 30 at 6:00 PM ET and ending Wednesday, July 2 at 7:00 AM ET. During this period, merchants may experience label generation issues when using Canada Post services. Our team will actively monitoring for any failures and will regenerate impacted return labels once the maintenance is complete. If you have any questions or need assistance, please contact Loop Support.

Returns Portal




Operational

Admin Portal




Operational

Returns API




Operational

Loop POS




Operational

Order Tracking




Operational

Offset




Operational

Shop Now: On Store




Operational

3rd Party Integrations




Partial Service Disruption

External Services

Amazon Web Services

DHL

Fedex

Let's Encrypt

Mailgun

Shopify

Stripe

UPS

US Postal Service

Metrics

Merchant Admin Uptime

100.00%




Customer Portal Uptime

100.00%




API Uptime

100.00%




Merchant Admin Uptime

100.00%




Customer Portal Uptime

100.00%




API Uptime

100.00%




Merchant Admin Uptime

100.00%




Customer Portal Uptime

100.00%




API Uptime

100.00%